Privacy Policy
At Roshen Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard data obtained through our website, mobile applications, and related services.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
Roshen Casino may collect various types of personal information when you interact with our services, including but not limited to:
- Contact details (name, email address)
- Account data necessary for registration (username, password)
- Profile information you choose to add
- Transaction records related to gaming activities
- Payment details (credit card information, banking details)
- Communication history between you and our support team
- Location data when accessing our services
- Identity verification documents as required by law
Non-Personal Information
Our systems automatically gather certain non-personal data during your visits to our website:
- IP address
- Browser type and version
- Operating system
- Date and time of access
- Pages visited and features used
- Language preferences
- Device information
- Cookies and similar tracking technologies
How We Use Your Information
Roshen Casino utilizes collected data for several legitimate purposes:
- Creating and managing your gaming account
- Processing deposits, withdrawals, and other transactions
- Providing customer support and addressing inquiries
- Verifying your identity as required by gaming regulations
- Sending promotional materials and special offers (with consent)
- Improving our website functionality and user experience
- Preventing fraud, money laundering, and other illegal activities
- Complying with legal obligations and regulatory requirements
- Analyzing usage patterns to enhance our services
Cookies and Tracking Technologies
Roshen Casino employs cookies and similar technologies to enhance your browsing experience. These small text files store preferences and help us understand how visitors navigate our website. You maintain the right to decline cookies through your browser settings, though this might limit certain interactive features on our platform.
Information Security
The protection of your data remains our top priority. Roshen Casino implements comprehensive security measures including:
- Password-protected databases for all stored information
- Advanced firewalls with SSL encryption technology
- Secure payment processing systems
- Regular security audits and vulnerability assessments
- Strict access controls limiting employee access to personal data
- Continuous monitoring for unauthorized access attempts
Disclosure of Information
Under specific circumstances, Roshen Casino may share your information with third parties:
- Service providers who assist in operating our platform
- Financial institutions processing your transactions
- Identity verification services to prevent fraud
- Gaming regulators and law enforcement agencies as required by law
- Legal advisors when necessary to protect our rights
Your personal data will only be disclosed when absolutely necessary, and appropriate safeguards remain in place to protect confidentiality during any transfer.
Your Privacy Rights
As a valued customer, you possess several rights regarding your personal information:
- Access to view what data we hold about you
- Request correction of inaccurate or incomplete information
- Opt out of marketing communications at any time
- Delete certain personal information where legally permitted
- Restrict specific processing activities
- Submit complaints about our data handling practices
To exercise these rights, please contact our Privacy Compliance team through the designated channels on our website.
International Data Transfers
Roshen Casino operates globally, which means your information might be transferred to servers located outside your country of residence. By using our services, you consent to such transfers under the terms outlined in this policy. All international transfers comply with applicable data protection laws.
Changes to This Policy
Our Privacy Policy undergoes periodic reviews to ensure compliance with evolving regulations and industry standards. Significant modifications will be communicated through our website or direct notifications. Continuing to use Roshen Casino after changes indicates acceptance of updated terms.
Contact Information
Questions or concerns regarding this Privacy Policy should be directed to our dedicated Privacy Compliance team. We strive to respond to all legitimate inquiries within five business days, providing appropriate information or explaining any denial of access.
Roshen Casino remains dedicated to maintaining your trust through transparent privacy practices and robust data protection measures. Your continued enjoyment of our gaming services represents our highest priority.
